Overdrive by ADESA
Author Archive
ADESA Continues Longtime Support of Jim Moran’s Youth Automotive Training Center

ADESA Continues Longtime Support of Jim Moran’s Youth Automotive Training Center


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We’re very proud to announce that ADESA’s ongoing support of Youth Automotive Training Center (YATC) has earned us “top contributor” status. During the 17-year relationship, ADESA has donated more than $1.8 million to the cause. YATC is a tuition-free, hands-on program that teaches basic automotive repair, job readiness and life management skills to at-risk young adults in...
Five Important Steps to Creating a Strong Customer Service Plan

Five Important Steps to Creating a Strong Customer Service Plan


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Today’s consumers aren’t just looking for a good product and a good price. They expect an excellent customer service experience as well. This interaction with a company may be the deciding factor between a successful sale and a customer lost to the competition. Case in point: if you’re trying to sell a Lexus, don’t just...
ADESA Invests in Top Employees to Build First-Class Dealer Training Team

ADESA Invests in Top Employees to Build First-Class Dealer Training Team


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Training is a top priority for the ADESA dealer services team. We train our staff at every level so that our team can educate our customers about all of our products and services. ADESA offers our customers some incredibly helpful tools. But we know those tools are only helpful if people know how to use...
Wear1Share1 Winners Announced

Wear1Share1 Winners Announced


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Our summer sales campaign Wear1Share1 was unimaginably successful. We received around 2,500 postcards, entering our customers into a prize drawing. To be eligible, these customers logged onto our website, ADESA.com, as well as our mobile apps, LiveBlock and Marketplace. The grand prize was a trip for two to St. Regis at Monarch Beach, with runners-up...
Barrett-Jackson Reno Tahoe 2015 highlights collector cars and great causes

Barrett-Jackson Reno Tahoe 2015 highlights collector cars and great causes


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Barrett-Jackson Reno Tahoe 2015 was this past weekend, August 6–8, and ADESA is excited to have been a part of the record-breaking auction, serving as event sponsor. The docket included an interesting mix of classic and cool, with much celebrity thrown in. Among the sale vehicles was the 1962 Cadillac Fleetwood sedan from the 1980s...
The Value of Listening to Your Customers

The Value of Listening to Your Customers


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After a recent trip, I found a handful of emails asking me to answer a few questions about my travel experiences—How was my hotel stay? How would I rate the rental car’s return process? Would I recommend this restaurant to friends and family? Apparently, everyone wants my feedback. It’s a valuable commodity. It can be...
Wear1Share1 Engages Employees, Customers with ADESA.com and Mobile Apps

Wear1Share1 Engages Employees, Customers with ADESA.com and Mobile Apps


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A few weeks ago we introduced an exciting summer campaign to share our website, ADESA.com, and mobile apps, ADESA LiveBlock and ADESA Marketplace, with employees and customers. The Wear1Share1 campaign has been incredibly successful so far. We also included a charitable giving aspect in this effort, by donating a dollar for each selfie to one...
ADESA Kicks Off Wear1Share1 Summer Contest

ADESA Kicks Off Wear1Share1 Summer Contest


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As we’ve shared on Overdrive, ADESA has made several investments in our online marketplace, creating a better experience for both buyers and sellers. We’ve received some great feedback, and we use your comments to continually enhance our online tools. Our team also regularly connects with customers and provides one-on-one training on how to get the...
Just Starting in the Online Auction World? Here’s What You Should Do First

Just Starting in the Online Auction World? Here’s What You Should Do First


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During the last several years, online auctions have grown immensely. More dealers are learning about the flexibility and options available in online transactions. However, purchasing and selling inventory online can be intimidating and overwhelming at first. Dealers are at varying levels of comfort with the online marketplace. We always try to share advice and recommendations...