Overdrive by ADESA
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ADESA’s Top 10 Blog Posts of 2015

ADESA’s Top 10 Blog Posts of 2015


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Another year has come and gone. During these past 12 months, ADESA celebrated many incredible milestones and our Overdrive Blog was there to document it all. As we reflect on 2015, here is a list of our top 10 ADESA Overdrive Blog posts: 10. KAR Fun Fridays Return to Celebrate Americana Returning for their second year,...
November 2015 Kontos Kommentary

November 2015 Kontos Kommentary


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In November, average wholesale prices were up on a month-over-month basis and essentially flat on a year-over-year basis, but as in previous months, the uptick was largely driven by truck prices. Off-rental units showed price gains, but these gains are deceiving, as manufacturers and rental sellers reduced “conversion rates” (i.e., units sold as a percentage...
Five Important Steps to Creating a Strong Customer Service Plan

Five Important Steps to Creating a Strong Customer Service Plan


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Today’s consumers aren’t just looking for a good product and a good price. They expect an excellent customer service experience as well. This interaction with a company may be the deciding factor between a successful sale and a customer lost to the competition. Case in point: if you’re trying to sell a Lexus, don’t just...
Another Record Year for Food Drive at KAR Headquarters

Another Record Year for Food Drive at KAR Headquarters


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Things were pretty quiet during the first three days of the traditional “battle-of-the-floors” food drive at KAR’s headquarters. KAR Software Quality Analyst Scott Schultz, in his fifth year of organizing the collection efforts, was a bit nervous. After all, last year’s drive was an exciting, record-breaking event that brought in nearly 20,000 items, so the expectations...
VIDEO: Kontos Kommentary for October 2015

VIDEO: Kontos Kommentary for October 2015


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As in September, October average wholesale prices were driven up largely by upticks in truck prices. Still, wholesale values were solid in most model year and sale type categories, with the exceptions being off-rental risk and off-lease vehicles. The off-rental risk price declines were driven mostly by higher mileage vehicles, while the off-lease price softness...
VIDEO: Kontos Kommentary for September 2015

VIDEO: Kontos Kommentary for September 2015


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In the latest Kontos Kommentary, I provide a brief overview of September 2015’s numbers and share insights regarding the state of wholesale used vehicle prices. I hope you enjoy watching. Summary Average wholesale used vehicle prices were relatively flat in September, as car prices fell while truck prices rose in light of low fuel prices....
VIDEO: Kontos Kommentary for August 2015

VIDEO: Kontos Kommentary for August 2015


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I’ve been overwhelmed with positive feedback since launching Kontos Kommentary on video and want to thank our readers and viewers for the kind comments. Our latest video covers not only the August results, but also our 2015 midyear review edition of Pulse. I hope you find the content valuable and insightful. Summary Average wholesale used...
Best Practices for Motivating Dealership Sales Team Members

Best Practices for Motivating Dealership Sales Team Members


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Your sales team members are the driving force behind your dealership. After all, it’s their job to convert prospective customers into buyers and look after your existing customers so they return time and time again. The pressure of meeting the sales team’s quota along with an ever-changing marketplace, however, can sometimes make even the best...
VIDEO: Kontos Kommentary for July 2015

VIDEO: Kontos Kommentary for July 2015


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For more than a decade, ADESA Analytical Services has provided timely, comprehensive and authoritative coverage of the used vehicle market and vehicle remarketing industry in North America. As we continue to leverage new and improved ways to present our findings and insights, I’m very pleased to introduce the very first Kontos Kommentary video report. Summary...