Overdrive by ADESA
Posts tagged "customer relationship management"
ADESA and OPENLANE form single team for sales and marketing

ADESA and OPENLANE form single team for sales and marketing


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It’s been an exciting few weeks here at ADESA. I wanted to share with you some changes on my team. First, let’s talk about sales. Our customers asked us to give them a single point of contact— and we did. We formed one commercial sales team. Jason Ferreri, who has spent time both at OPENLANE...
Are your customers always right?

Are your customers always right?


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The age-old question: are your customers always right? In a matter of speaking, they are…or they should be. Everyone knows it’s challenging to keep a smile on your face when dealing with a dissatisfied customer. I’ve found this might just be the best way to keep your cool…and your business. You can think of customers...