Overdrive by ADESA
Posts tagged "sales"
Five Important Steps to Creating a Strong Customer Service Plan

Five Important Steps to Creating a Strong Customer Service Plan


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Today’s consumers aren’t just looking for a good product and a good price. They expect an excellent customer service experience as well. This interaction with a company may be the deciding factor between a successful sale and a customer lost to the competition. Case in point: if you’re trying to sell a Lexus, don’t just...
ADESA and OPENLANE form single team for sales and marketing

ADESA and OPENLANE form single team for sales and marketing


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It’s been an exciting few weeks here at ADESA. I wanted to share with you some changes on my team. First, let’s talk about sales. Our customers asked us to give them a single point of contact— and we did. We formed one commercial sales team. Jason Ferreri, who has spent time both at OPENLANE...