Overdrive by ADESA
Owner’s Manual
What Used Car Recommendations Are Your Buyers Reading?

What Used Car Recommendations Are Your Buyers Reading?


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As a used car dealer, you have to think like a dealer—but you also have to think like a customer. You need to know what kinds of cars consumers want, so you can quickly satisfy demand and provide an exceptional experience. How do consumers decide what kind of vehicle they want to buy? You can...
How Do I Become an ADESA Customer?

How Do I Become an ADESA Customer?


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Hardly a week goes by where we don’t hear from a car dealer asking, “How do I become an ADESA customer?” ADESA auctions are for licensed and registered car and specialty dealers only, with only select locations available to the public. Therefore, each dealer has to be licensed by his/her state and registered before receiving...
Exceeding Expectations is the New Meeting Expectations

Exceeding Expectations is the New Meeting Expectations


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This article originally appeared on LinkedIn Pulse, and was written by ADESA Chief Commercial Officer Paul Lips. Forbes, in partnership with the American Customer Satisfaction Index (ASCI), recently published a list of the top 20 companies across all industries with the best customer service. At the top of the list is Chick-fil-A. That’s understandable. It has...
VIDEO: Kontos Kommentary for July 2018

VIDEO: Kontos Kommentary for July 2018


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After four months of year-over-year declines, average wholesale used vehicle prices registered a slight increase in July. However, this was primarily due, once again, to a shift in sales mix towards the truck model classes and the continued influx of younger off-lease vehicles, both of which have been tending to drive up average prices. Still,...
Safety is a Culture

Safety is a Culture


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This article originally appeared on LinkedIn Pulse, and was co-written by ADESA President of Remarketing Services David Vignes and ADESA COO Srisu Subrahmanyam. A recent tragedy at an auto auction in central Florida — a deadly accident in an auction lane during sale day — reminds us of the importance of safety in our auction...
Data Science Driving Auto Industry Transformation

Data Science Driving Auto Industry Transformation


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This article originally appeared on LinkedIn Pulse, and was co-written by ADESA President John Hammer and KAR Data as a Service President Kayne Grau. Across all industries, access to real-time data is helping to deliver the products customers want at a moment’s notice. In our industry – auto remarketing (aka “used cars”) – geographic regions...
ADESA Assurance Takes the Risk Out of Buying Cars

ADESA Assurance Takes the Risk Out of Buying Cars


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Car dealers—have you ever underestimated recon costs after buying a car at auction? Or had a customer change their mind on buying a car? Maybe you’ve gotten stuck with those vehicles or even taken a significant loss to sell them. Take the worry—and the risk—out of buying cars, and never get stuck with unwanted vehicles...
Three Ways to Stand Out in a Competitive Vehicle Auction Marketplace

Three Ways to Stand Out in a Competitive Vehicle Auction Marketplace


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This article originally appeared on LinkedIn Pulse, and was written by ADESA President John Hammer. Overall 2018 vehicle auction volumes should exceed 2017 levels. That’s according to J.D. Power Used Car and Light Truck Guidelines Industry Update released this month. As a result of these increased volumes, dealers need to stand out more than ever before. ADESA...
VIDEO: Kontos Kommentary for June 2018

VIDEO: Kontos Kommentary for June 2018


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Average wholesale used vehicle prices registered their fourth consecutive year-over-year price decline in June and also fell on a monthly basis at a greater-than-seasonal clip. The wholesale market has reached a steadier state in terms of “mix” than existed a year ago or two years ago, when an influx of younger, off-lease vehicles and a...