We are very excited about the launch of our new website a few weeks ago. While the new ADESA.com is user-friendly and easy to navigate, we understand you might have questions when using the new site.

We want to ensure that you can quickly find answers to your online remarketing needs—no matter what time, day or night. So, we also built a new, dedicated help site: help.ADESA.com. It features robust step-by-step guides on how to use the tools you need to search, bid, buy, sell and more.

There are also instructions and videos to guide you through everything from Run List and Market Guide to LiveBlock and DealerBlock. You can even download PDFs of these step-by-step guides directly from the site to your computer, so they are handy when you need them.

For quick answers to frequently asked questions, we also developed a section that includes:

  • Recommended system requirements
  • Port and firewall help
  • Troubleshooting common occurrences
  • What to do after an auction

As always, if you have questions or need help using any of our online tools, please call ADESA Customer Connection at (888) 526-7326 or email customerconnection@adesa.com.

help.ADESA.com homepage

ADESA.com search how-to section

Help topics for Run List, LiveBlock and DealerBlock